Customs Information Guide - CIG
After a couple years of planning and development, UNJLC is thrilled to announce the launch of their newest information management tool, the Customs Information Guide (CIG).
This contributes to the efficient movement of aid consignments by reducing time and costs.
As there is currently no existing guide that combines the characteristics of the already published tools used in the private sector (indexed and searchable data, etc.) with the available customs information provided to the humanitarian world by the OCHA Customs Directory, the CIG is designed as a system which integrates these two capabilities.
The UNJLC CIG is an accurate, up-to-date and practical country-by-country online information database for both logistics and administration officers. It contains information for both emergency and non-emergency situations. In relation to obtaining a duty and tax exemption, it provides information on national legislation, applicable agreements, and application process details. For customs clearance, it provides general information, document requirements, transit procedures, and the weight and value band. The CIG also includes country information such as focal points, entry points and national holidays.
The tool is now fully integrated (meshed) within the Logistics Cluster website. You will find that there is already information for more than 30 countries and it is growing!
If you have any questions/comments or if you have any information to contribute please contact customs@unjlc.org.
Note: By either directly choosing a country or going to the general platform you will be able to obtain 'public' information. If you wish to access the secure database (participant organizations only), you can only do so via the general platform and logging-in with a username/password. However, please note that the majority of information in the CIG is considered 'public'. It is in some cases that the CIG contains information that is specific to humanitarian organization partners. If you are with a partner and would like to have access to your organization-specific information, please contact your customs focal point or send an email to customs@unjlc.org. This access is restricted to those with partner organizations.
To access the CIG, select a country from the list at the right of the screen or go to the general platform at http://cig.unjlc.org/Its purpose is to facilitate and promote the sharing of customs information – both duties and taxes exemption and customs clearance – related to the importation, exportation and transit of humanitarian aid consignments.
(Please see note below)
This contributes to the efficient movement of aid consignments by reducing time and costs.
As there is currently no existing guide that combines the characteristics of the already published tools used in the private sector (indexed and searchable data, etc.) with the available customs information provided to the humanitarian world by the OCHA Customs Directory, the CIG is designed as a system which integrates these two capabilities.
The UNJLC CIG is an accurate, up-to-date and practical country-by-country online information database for both logistics and administration officers. It contains information for both emergency and non-emergency situations. In relation to obtaining a duty and tax exemption, it provides information on national legislation, applicable agreements, and application process details. For customs clearance, it provides general information, document requirements, transit procedures, and the weight and value band. The CIG also includes country information such as focal points, entry points and national holidays.
The tool is now fully integrated (meshed) within the Logistics Cluster website. You will find that there is already information for more than 30 countries and it is growing!
If you have any questions/comments or if you have any information to contribute please contact customs@unjlc.org.
Note: By either directly choosing a country or going to the general platform you will be able to obtain 'public' information. If you wish to access the secure database (participant organizations only), you can only do so via the general platform and logging-in with a username/password. However, please note that the majority of information in the CIG is considered 'public'. It is in some cases that the CIG contains information that is specific to humanitarian organization partners. If you are with a partner and would like to have access to your organization-specific information, please contact your customs focal point or send an email to customs@unjlc.org. This access is restricted to those with partner organizations.


